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14: Adoption and Diffusion

Track Description


A quarter-century after the publication of one of the most prominent models in Information Systems (IS) adoption and diffusion research, this track focuses on a better understanding of various factors leading to diverse behavioral responses such that some IS and information and communication technologies (ICT) are successfully adopted while others are rejected. Although this field of study is considered to be one of the more mature research areas within the IS discipline, constantly emerging technologies, contexts of use, and stakeholder groups ensure that the area provides a lot of potential for exciting and fruitful investigation. Indeed, the emergence of such new technologies, contexts, and users raises the issue of whether previous research findings remain applicable to these new circumstances or whether new theoretical explanations are required. Especially in terms of methodologies, more approaches addressing these new circumstances and capturing all nuances in adoption decision making are clearly needed. Furthermore, new research approaches on collecting (i.e. experiments, action research, mixed methods, longitudinal approaches) and analyzing data (i.e. latent growth models, agent based modeling, data mining) may provide a significant step towards a better understanding of these factors driving and inhibiting IS usage.

The aim of the track therefore is to provide a common platform for the presentation and discussion of original research into issues surrounding IS/ICT adoption, discontinuation, and rejection from various stakeholder group perspectives and at societal, organizational, and individual level. Unique papers with great ideas and novel contributions will be fast-tracked to a journal.

Types of Contributions

Topics of interest include (but are certainly not limited to):

  • Individual and/or group level acceptance versus resistance to IS/ICT
  • Technology design factors influencing IS/ICT adoption and diffusion
  • Organizational adoption and diffusion of IS/ICT (e.g., ERP, ECM, HRIS)
  • Adoption of IS/ICT in a residential/ household context
  • Adoption or diffusion of IS/ICT in specific sectors (such as government)
  • Adoption and diffusion of smart phones, wearable devices, and other mobile technologies
  • Adoption and diffusion of social networking technologies and other Social Media applications
  • Socio-economic / geographical / cultural factors relevant to IS/ICT adoption
  • IS/ICT acceptance before/in/after organizational IS/ICT implementation projects
  • The digital divide (e.g., broadband, social inclusion)
  • The role of personality characteristics (e.g., Big 5) in adoption of ICT
  • Theoretical essays, reviews, concepts, policies, and tools of and for IS/ICT adoption and diffusion
  • The dark side of technology adoption – drawbacks, social, and ethical issues
  • Different forms of IT usage – adaptive, excessive, and motivated Use
  • Methodological issues regarding IT adoption and diffusion

Track Chairs

Andreas Eckhardt <primary contact>

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Andreas Eckhardt <primary contact>

Andreas Eckhardt is an Assistant Professor at the Institute of Information Systems of Goethe University Frankfurt. His research interests include IS adoption, IS resistance, Human-Computer-Interaction, user personality and computer personnel-related issues like recruiting, retaining and skilling the IT workforce. He has published numerous articles in journals including Journal of Information Technology, Journal of Strategic Information Systems, European Journal of Information Systems, MIS Quarterly Executive, Business Process Management Journal, and Business & Information Systems Engineering as well as in the proceedings of various conferences (including ICIS, ECIS and WI). He is also the author of one book and several book chapters. Dr. Eckhardt’s work has been awarded with several prizes (including the Robert W. Zmud Award and the Magid Igbaria Outstanding Paper Award) and best paper nominees.

Jyoti Choudrie

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Jyoti Choudrie

Jyoti Choudrie is currently leading the Systems, Management Research Unit (SyMRU) in the Business School, University of Hertfordshire and holds the position of Professor of Information Systems. She has extensive years’ experience specialising in investigating the social inclusion and adoption of Information and Communications Technologies on society’s ‘marginal groups’. Specifically, Internet related technologies innovations on global governments, organisations, and disadvantaged groups of citizens. To ensure that her expertise remains in the area, she has written for established journals such as, European Journal of Information Systems (EJIS), and Journal of Information Technology, published a Routledge research monograph titled “Management of Broadband Technology Innovation” and has a mini-track on the adoption, use and diffusion of ICTS at the Hawaii International Conference of Systems Sciences.

Anand Jeyaraj

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Anand Jeyaraj

Anand Jeyaraj is an Associate Professor in the Department of Information Systems and Operations Management at the Raj Soin College of Business. His research interests are primarily in the area of information systems with overlaps in organizational behavior, influence tactics, and social networks. He has conducted research in a number of organizations on the adoption, diffusion, and assimilation of information systems. His research has been published at leading journals such as Management Science, Journal of Information Technology, Information & Organization, and Communications of the ACM. He has also presented his research at several conferences including Diffusion Interest Group in Information Technology (DIGIT), International Conference on Information Systems, Americas Conference on Information Systems, and the Annual Conference of the AOM.

Sven Laumer

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Sven Laumer

Sven Laumer is an Assistant Professor at the University of Bamberg. Dr. Laumer has published about IT adoption and usage, user resistance, techno-stress, social media, social influence and IT, and the IT-workforce among others in Journal of Information Technology (JIT), Journal of Strategic Information Systems (JSIS), Information Systems Frontiers (ISF), Wirtschaftsinformatik (Business Information Systems Engineering) and MIS Quarterly Executive (MISQE) as well as in the proceedings of various conferences (including ICIS, ECIS and WI). He is the winner of the ACM SIGMIS Magid Igbaria Outstanding Conference Paper of the Year 2011 Award.

T. Ramayah

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T. Ramayah

T. Ramayah is currently a Professor in the School of Management in USM, Malaysia. He researches in the areas of technology management and adoption in business and education. His publications have appeared in Information & Management, Computers in Human Behavior, Resources Conservation and Recycling, Journal of Educational Technology & Society, Direct Marketing: An International Journal, Information Development, and Journal of Project Management (JoPM). He has served on the editorial boards and program committees of several international journals and conferences of repute and has immense experience of chairing tracks in conferences. Topics of the tracks have mainly focused on adoption, use and diffusion of IT.

Associate Editors

  • Ramakrishna Ayyagari, University of Massachusetts
  • Deborah Compeau, University of Western Ontario
  • Antonio Diaz Andrade, Auckland University of Technology
  • Yogesh Dwivedi, Swansea University
  • Kai Fischbach, University of Bamberg
  • Michael Gallivan, Georgia State University
  • Roya Gholami, Aston University
  • Julia Krönung, University of Mannheim
  • Christian Maier, Univeristy of Bamberg
  • Annette Mills, University of Canterbury
  • Marcus Rothenberger, University of Nevada
  • Andrew Schwarz, Louisiana State University
  • Heshan Sun, Clemson University
  • Monideepa Tarafdar, Lancaster University
  • Jason Thatcher, Clemson University
  • Ofir Turel, California State University
  • Savanid Vatanasakdakul, Maquarie University
  • Amit Vyas, University of Hertfordshire
  • Tim Weitzel, University of Bamberg
  • Elizabeth White Baker, Wake Forest University
  • Michael Williams, Swansea University

Additional Information

Sponsored by...

Special Interest Group: Adoption and Diffusion of Information Technology (SIGADIT) (

The description of this track is based on previous ECIS tracks on IS adoption and diffusion. We therefore acknowledge the efforts of Prof. Michael Williams and Prof. Yogesh Dwivedi.

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